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    Frequently Asked Questions

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    • Where is Primo Executive Cars located?

      Our showroom is at 131 Van Riebeeck Avenue, Edenvale, Johannesburg, 1609, Gauteng. We operate two specialised showrooms just up the road from one another: Primo Executive Cars for executive, luxury and family vehicles, and Primo Executive Cars - Exotics for high-performance, luxury and exotic models.

    • What are your opening hours?

      We are open Monday to Friday from 08:00 to 18:00 and on Saturdays from 08:00 to 13:00.

    • What types of vehicles do you sell?

      We specialise in premium pre-owned executive, luxury and family vehicles, including high-performance and exotic models. Every vehicle is listed on our inventory page with its price, mileage, specifications and photos. All prices are in South African Rand (ZAR).

    • Can you arrange vehicle finance?

      Yes. Our finance team works with major South African banks to arrange finance on your behalf. You can apply online through our Arrange Finance page, or send the application form and required documents to our F&I team at [email protected].

    • What documents do I need for a finance application?

      You will need a copy of your identity document (ID), your driver's licence (if available), a recent pay slip or salary advice, three months' bank statements and proof of address.

    • Do your vehicles come with a warranty?

      Any vehicle purchased from us that is under 5 years old and under 120,000 km is eligible for our full-cover Superior Warranty. We also offer MyAutoCare service plans covering scratch removal, paintless dent removal, wheel alignment, windscreen chips, roadside assistance and more.

    • Do you buy cars?

      Yes, we buy quality used cars for cash. Fill in the evaluation form on our We Buy Cars page with your vehicle's details and a consultant will contact you with an estimate.

    • Do you accept trade-ins?

      Yes, trade-ins are welcome. Complete the evaluation form on our We Buy Cars page or bring your vehicle to the showroom for a valuation.

    • Can I view a vehicle before buying?

      Yes. Visit our Edenvale showroom during opening hours, or call +27 87 820 4099 to arrange a viewing of any vehicle in our inventory.

    • How up to date is your online inventory?

      Our online inventory is synchronised with our showroom stock daily. If a vehicle appears on the site, it is available — sold vehicles are removed automatically.

    • How can I contact Primo Executive?

      Call us on +27 87 820 4099, email [email protected], or use the form on our Contact page. You can also visit us at 131 Van Riebeeck Avenue, Edenvale.

    • Where can I read reviews from your clients?

      You can read client reviews on our Client Reviews page and watch our video ride reviews on the Ride Reviews page.